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Terms & Conditions

Overview

This website is operated by BertyLuft. Throughout the site, the terms “we”, “us” and “our” refer to BertyLuft. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website.

Website: BertyLuft

1. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian

  • You will not use our products for any unlawful purpose

  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We make every effort to display products, descriptions, and pricing accurately. However:

  • Product colours may vary depending on screen settings

  • Product availability may change without notice

  • We reserve the right to discontinue products at any time

We do not guarantee that product descriptions or other content on the website are error-free.

3. Pricing & Payments

All prices are listed in GBP (£) and include VAT where applicable.

We reserve the right to modify prices at any time without prior notice.

Payment must be completed before orders are processed and shipped.

4. Shipping & Delivery

We currently ship within the United Kingdom only.

Estimated delivery times are provided for guidance only and are not guaranteed.

BertyLuft is not responsible for delays caused by:

  • Courier services

  • Weather conditions

  • Public holidays

  • Incorrect customer information

For more information, please refer to our Shipping & Returns Policy.

5. Returns & Refunds

Customers may request returns in accordance with our Returns & Refund Policy.

Returned items must be unused and in their original condition unless faulty.

We reserve the right to refuse returns that do not meet our return conditions.

6. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text and branding

is the property of BertyLuft and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful activities

  • Attempt to interfere with website security

  • Upload harmful code or viruses

  • Misuse or abuse the website or its services

Any violation may result in termination of access to our website.

8. Limitation of Liability

To the fullest extent permitted by law, BertyLuft shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Delivery delays outside our control

  • Technical interruptions or website downtime

Nothing in these Terms excludes rights that cannot legally be excluded under UK law.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will take effect immediately upon being posted on the website.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

BertyLuft Customer Support
Email: bertyluftgifts888@hotmail.com
Website: BertyLuft

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