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Privacy Policy

Overview

BertyLuft (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Website: BertyLuft

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and maintain website security

  • Comply with legal obligations

We will only use your information where we have a lawful basis to do so under UK data protection laws.

3. Payment Information

Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse website traffic and performance

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting providers

  • Legal or regulatory authorities where required by law

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent where applicable

To exercise your rights, contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

BertyLuft Customer Support
Email: bertyluftgifts888@hotmail.com
Website: BertyLuft

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